Global Production & Shipping Timeline

At Chibraj Polo, we offer free worldwide shipping with a consistent delivery timeline. Every item is handcrafted to order, and from the moment you place your order, you can expect it at your doorstep within 10–14 calendar days—this includes both production and shipping. We serve customers globally with no regional exclusions, ensuring the same reliable experience whether you're in the UK, Europe, North America, Asia, or beyond. You will receive an order confirmation upon purchase, followed by a shipping notification with tracking so you can follow your order every step of the way.

Shipping Rates

We provide free worldwide shipping on all orders via our trusted carriers, and you’ll receive a tracking number as soon as your package is dispatched so you can follow its journey to your doorstep—no hidden fees or shipping charges ever apply.

Customs, Duties & Taxes

All import duties, taxes, and customs fees are fully included in the price you pay at checkout, so you will not incur any additional charges upon delivery—what you see is what you pay.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with a and link. Use this link to monitor your package in real time.

Lost, Stolen or Delayed Shipments

If your tracking shows a delay or your package appears lost, please contact us at support@chibrajpolo.com. We will work with the carrier to locate your shipment or arrange a replacement, subject to carrier investigation timeframes.

Questions?

For any shipping-related inquiries, reach out to our Customer Care team:

support@chibrajpolo.com
Mon–Fri, 9am–5pm UK time, GMT/BST