At Chibraj Polo, we want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return or exchange within 14 days of receiving your order. Items must be unused, in their original condition, and returned with all original packaging. To initiate a return or exchange, please contact our customer service team at support@chibrajpolo.com with your order details. Please note that return shipping costs are the responsibility of the customer, and refunds will be issued to the original payment method once the returned item is inspected and approved.